Returns & Exchanges

At MelGeek, we want you to be completely satisfied with your mechanical keyboard and accessories. If your purchase doesn't meet your expectations, we offer a 15-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive authorization.

• 2.
  Package Your Item

  Securely pack the product in its original packaging, including all cables, keycaps, and accessories to ensure it arrives safely.

• 3.
  Ship to MelGeek

  Affix the provided shipping label or use a tracked shipping service to send the package back to our designated fulfillment center.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, your refund will be processed back to your original payment method within 7-10 business days.